Have a question about Roadtrax?

Though we would love for you to chat with us and ask us anything about Roadtrax before you take a decision to buy one, we are listing down most frequently asked questions and our responses in case you feel shy to ping us.

Question What is Roadtrax made of?

Roadtrax is made of high-quality child-safe flexible PVC, which is free of BPA, phthalates, and toxic materials.

Question Where is Roadtrax made?

Roadtrax is all designed in Jaipur, India.

We have partnered with a network of companies across India to manufacture them as per the highest-quality specifications.

Question What ages are suitable to play with Roadtrax?

We recommend that Roadtrax is just great for kids ages 2-8. But, anyone above 8 looking to pretend-play can also play for hours.

Question Is Roadtrax washable?

Yes, Roadtrax can be washed very easily. It is also a great companion for underwater adventures at bath time or in the pool.

Question What are the differences between different variants of Roadtrax?
  1. # of pieces.:Racing Roadtrax has 12, Metro City has 24 and Mega City has 44
  2. Types of pieces: Racing Roadtrax doesn't have Parking or Intersections
Question How can I pay? Is COD available?

You can pay via 100+ payment methods
- Credit/debit cards, including cards issued outside India
- Netbanking
- Mobile Wallets, including PayTM
- Cash on Delivery

We have COD available for 17000+ pin codes in India. For availability at your pincode, please select 'Cash on Delivery' at the time of checkout.

Question How much are the shipping charges and how long will it take to receive?

Shipping is always free. It takes 2-5 business days. You can get a better estimate at the time of placing your order.

Question What is the return policy?

We understand there may be a need to return the toys in case you don’t like them or your child doesn’t show interest in them. This is why we have a best-in-class user-friendly return policy for a toy company. 

orders placed on www.roadtrax.in can be returned within 2 days of delivery date.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To read the full policy, please visit https://roadtrax.in/refunds-cancellation-policy/

Question How can I track my order?

There are many ways to track your order.

  1. When we ship, we will send you an email with the tracking link.
  2. You can track on the dedicated page on our website: https://roadtrax.in/order-tracking/
  3. You can talk to our chatbot